Welcome to POTMAC International LLC.
Your Gateway to Affordable Online Training in
Customer Care &
Career Mentoring
We’re thrilled to have you here! Whether you’re starting a personal development journey or empowering your team, we’ve got tailored training packages just for you & Yes We are a Franchise. Use the quick access below to explore your options and let us kickstart this journey together.
Customer Care &
Career Mentoring
We’re thrilled to have you here! Whether you’re starting a personal development journey or empowering your team, we’ve got tailored training packages just for you & Yes We are a Franchise. Use the quick access below to explore your options and let us kickstart this journey together.
1. The International Career Mentoring Certificate
2. Delivering Branded Customer Service Certificate
3. Do You Want to Own a Franchise Business with Us?
Unlock POTMAC's Comprehensive Training Programs & Franchise Opportunities
Welcome to POTMAC International LLC, your ultimate corporate training destination. In today’s world of fast changing customer experience & dynamic career trends, staying ahead is crucial. All our courses are designed for people growth and are aimed at creating service champions with mastery in customer care, career mentoring and other development areas. For those who are ready to own a business that impacts the lives of others, we offer our franchise for you to invest in your future. With self paced development courses, training from global industry experts, and lowly saturated training niches, you will be able to issue globally recognized certification to your clients. Join our supportive community of franchisees and become your own boss.
And Yes, We Are a Franchise
These are the Benefits of Owning a franchise by POTMAC.
Learn from industry-leading experts with a wealth of experience in customer care, and career mentoring. Our trainers bring real-world insights to the table, for scenario based learning.
We conduct all our courses using the Measured Progress Training Approach. This approach integrates continuous personal action planning into each course, ensuring tangible and impactful performance improvement.”
As an online customer care training company we are future oriented. Our faculty has a powerful research team whose sole purpose is to constantly look out for valuable and emerging ideas and practices to prepare you for new market realities.
We have used the latest most effective distraction free course structure that guarantees smooth course progression. This coupled with relevant course breaks and quizzes makes our courses fun and gives you total control over your course progression!
Our online customer care & career mentoring courses are designed to give immediate practical impact. If for any reason after the first module in any of our courses you are not fully satisfied, we will refund 100% of your money, upon your request in writing to us, not more than seven days after the commencement of the course.
If you are ready to take control of your career, run your own business, and make a meaningful difference in your community, then consider owning a POTMAC franchise. We are a global training company offering both online and offline training services that help businesses master outstanding customer experience management. We are committed to uplifting the spirit and practice of excellent customer service. We are career mentors because we believe in the ability of people to do good. The franchise we offer will earn you money while you develop the potential of others to do good.
What We Do
Everything we do at POTMAC is motivated by two key things; first is the influence of Auntie Mo and the second is our passion to contribute to improved service in all we do!
Our Story
In the beginning, before POTMAC became a reality, there was Auntie Molly, fondly known as Auntie Mo. She embodied the spirit of a true service champion, inspiring us with her kindness and unwavering belief in the power of goodness. Read More...
The POTMAC Way
At POTMAC, we don't just teach principles or share tenets; we live them in every customer interaction and even in our own lives. This commitment to go above and beyond for our customers has come to be fondly called
The POTMAC Way.
It is essentially about the dedication to do things with excellence, passion, and unwavering integrity. It's not just a philosophy we recite as a team; it is a daily practice that we each strive toward - it defines who we are and what we do. Read More...
Some of the Teams We have Worked With
What Makes Us Different
Though we haven’t had the pleasure of meeting you yet, we understand that you might be curious about the us and what we stand for. Below, we share the guiding philosophy that fuels our mission. Take a moment to explore below. If we align with your vision, we’d be thrilled to welcome you into our community – because at POTMAC, we don’t’ just train, we build lasting connections.
1. We love people and believe that everyone can become a better human being - for themselves and others. This is the core of our philosophy & it underpins all our actions.
2. In our opinion, setting ridiculous financial targets that can only be attained by ripping off our customers is overrated . This is why we don't over charge our customers.
3. We take our work very seriously but take ourselves lightly. We value Humor and lightheartedness - Sharing fun and laughter makes us better human beings.
4. Every simple moment that makes life a great experience, is valuable to us. We celebrate a baby smiling, the sun rising, the earnest of a child's dreams, the birds singing, the daily mysteries of life & the basic need for improvement
5. Variety is the true spice of life - this is one of our core beliefs. We respect and celebrate diversity; the uniqueness of people, the authenticity of their cultures, the sanctity of their values, the power of their dreams & their contributions to humanity.
6. Our core belief is in simple living. We don't spend to impress anyone. We only buy what we need when we need it. We are convinced that simplicity is the glue that sustains genuine relationships - that gives life meaning.
What Our Learners Say about Our Training
Increase Your Professional Value Today!
Are you ready to learn what it takes to be among the best?