Delivering Branded Service Certificate
Transform Your Leadership with this Advanced Customer Service Leadership Course
Welcome to our Advanced Customer Service Leadership Course, designed to help leaders like you transform their customer service culture and drive business growth. With our exclusive discounted rate of $200 (regularly it is $350), you can gain the skills & knowledge to take the customer service in your organization to the next level.
Elevate Your Service To New Heights
How You will Benefit from this Course
Mastering Strategic Leadership
Gain advanced leadership skills to strategically build and drive an outstanding customer service culture within your organization.
Enjoy a Flexible Learning Experience
Access our training program from anywhere, on any gadget that has internet allowing you to learn at your own pace and convenience.
Immediate Application of Skills
Acquire practical skills for immediate implementation, ensuring a swift and tangible impact on your leadership approach.
Substantial Cost Savings
Enroll now for a heavily discounted fee of $200, saving $150 from the regular price of $350. A whooping 42% discount!
Professional Development
Stay ahead of market trends with regularly updated content, keeping you at the forefront of emerging customer service models.
International Certification
Receive the prestigious International Customer Service Certificate upon successful completion, enhancing your professional credentials..
Tailored Made for Decision Makers
For Business Managers, People-Centered Professionals, & Customer Care Executives, aligning with the needs of various industries
Exclusive Access to On Call support
Join our private Alumni Group for ongoing support, networking, and collaboration with fellow leaders, who have completed this course.
Enjoy a Flexible Learning Experience
Access our training program from anywhere, on any gadget that has internet allowing you to learn at your own pace and convenience.
So some of them say
Unique Course Features
Premium Video Tutorials
Engage with high-quality content, video tutorials delivered by award-winning instructors for an immersive learning experience.
Personalized Learning
Tailor your learning journey to match your preferences and pace, allowing for a customized and effective educational experience.
Fully Responsive for Mobile
Learn on-the-go with our mobile-friendly platform, ensuring you can access course materials whenever and wherever you choose.
Regularly Updated Content
Stay current with market demands and emerging trends, as our faculty continually updates content to reflect the latest industry insights.
Available Support Materials
Receive additional guidance and support materials to complement your learning, enhancing your understanding of key concepts..
Endorsements & Certifications
Upon completion, request & obtain endorsements and certifications to showcase your mastery of advanced customer service leadership skills.
What You Need to Do is
TURN INSIGHT INTO ACTION
Explore practical advantages embedded in this program, enhance your leadership ability & design branded customer service.
Meet Your Lead Facilitator
Isaac Maloba is the Lead Facilitator for this program. He has over 15 years experience in corporate training. He is Certified Global Facilitator for Crestcom International. For more about Isaac, play the video.
It's Just the FAQs here !
From our interactions we have come up with the top frequently asked questions from our prospects. If however your issue is not specifically handled within these FAQs feel free to drop us a line below.
The ICMC is an online training program designed to equip educators, mentors & DIY parents with the skills and knowledge needed to guide students to effectively navigate the career landscape, in today’s interconnected world.
The ICMC training is tailored for educators and mentors who want to elevate their teaching, transform lives, and gain global recognition.
The ICMC is by design a self paced training program that can be completed in just 6 hours and 30 minutes (actual run time for the video lessons) or at your convenience. It uses dynamic, scenario-based learning modules that replicate authentic career challenges.
By enrolling in the ICMC course, you will:
- Elevate your professional status
- Join a global network of teachers and mentors
- Attain global recognition
- Acquire cutting-edge skills for modern careers
Upon completion, all successful participants receive:
- The prestigious International Career Mentoring Certificate
- An attestation letter (upon request)
- Access to the POTMAC exclusive Alumni Group
- Endorsements and Certifications (upon request)
Yes of course! There are three types of support provided.
- The short chat-like based form is available within the learning platform, for quick queries.
- Upon commencement, we assign each new participant with a dedicated tutor to provide on-call support, for in-depth assistance.
- Our Faculty team prepared a comprehensive orientation video with in-depth instructions on course terms, processes, materials, progress, assessment to facilitate a smooth learning experience.
POTMAC’s training programs are unique due to:
- Premium video tutorials
- Award-winning instructors
- Personalized learning
- Flexible, mobile-friendly access
- Regularly updated content
The ICMC training is available for a limited time at an exclusive price of $400. This is a whooping 65% discount designed to make the course accessible to as many educators as possible.
To enroll, simply click the Enroll Now button on our course page. You will be guided through the registration and payment process. Upon successful payment, a confirmation email will be sent to with your confirmation receipt and login instructions. These will give you access to the distraction free learning area. (It is advisable for you to change the given password to one that is more suitable to you)
We are committed to your satisfaction. If you are not satisfied with the course, please contact us within 30 days of enrollment to discuss your concerns and potential refund options.
